playexchange
playexchange
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This app is available for your device
playexchange
This app is available for your device
Contact
+91 6184007954
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the playexchange?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, which will securely log you in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection and wait for a strong signal. Click send OTP and wait, and if the OTP doesn't arrive within the time limit, use the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To access your account, first try logging in with your active number. If your number has changed, please send your updated KYC (Know Your Customer) details to the customer support team via email to facilitate the account transfer. This will help resolve any issues and shift your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and play the updated app without any problems. This should resolve any compatibility issues and ensure a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the playexchange?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings obtained through gaming, not for bonus amounts. This means users can access their earned gaming revenue, but not bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit your Know Your Customer (KYC) details in this app, which includes saving your Aadhar card, UPI information, and bank details. This is a mandatory requirement. By doing so, you will ensure a smooth and secure experience in the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring a longer wait time of up to 24 hours. This delay can impact the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings, where your withdrawal request should be reflected. If it doesn't show up, don't worry, the money will likely be added to your wallet account within 24 hours. If it still doesn't appear, you can contact their care centre for assistance.
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